Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
  • Delivery charges can vary based on several factors. Typically, they depend on the order total and your location. For smaller purchases, a standard shipping fee may apply.
  • If you’re ordering above a certain threshold, don’t be surprised to find that shipping is free! It’s always nice to save money while shopping online.
  • For express delivery options, there might be an additional charge. This choice ensures your items arrive much faster if you’re in a hurry.
  • To get the most accurate information for your specific needs, check our website during checkout. You’ll see the applicable delivery fees before finalizing your order.
Which payment methods are accepted in the Online Shop?
  • When you shop at our Online Shop, convenience is key. That’s why we offer a variety of payment methods to suit your preferences.
  • You can easily use major credit cards like Visa, MasterCard, and American Express for quick transactions. If you prefer digital wallets, options like Crypto, PayPal and Apple Pay are available as well.
  • For those who favor bank transfers, we accommodate that too. Simply choose the method that works best for you during checkout.
  • Security is always prioritized with each payment option offered. Rest assured that your details are protected throughout the process. Enjoy seamless shopping without any hassle while knowing you’ve got choices tailored just for you!
How long will delivery take?
  • Delivery times can vary based on several factors. Typically, once your order is confirmed, processing takes about 1 to 3 business days. This includes picking and packaging your items carefully.
  • After that, the shipping duration depends on your location. For local orders, you might receive your package within a couple of days. Longer distances could extend this to a week or more.
  • You will be able to track your shipment in real-time for peace of mind. Once it’s dispatched, you’ll get an email with tracking details.
  • It’s always best to check during peak seasons like holidays when delivery might take longer than usual due to higher demand. Patience goes a long way during busy times!
How secure is shopping in the Online Shop? Is my data protected?
  • Shopping online can sometimes raise concerns about security and data protection. At our Online Shop, we prioritize your safety. We use advanced encryption technologies to safeguard your personal information during transactions.
  • Your payment details are processed through secure gateways that comply with industry standards. This means that sensitive data remains confidential, minimizing the risk of unauthorized access.
  • We also adhere to strict privacy policies that dictate how we handle and store your information. Rest assured, we do not sell or share your data with third parties without explicit consent.
  • Your trust is essential to us, and we aim to create a safe shopping experience for every customer who visits our Online Shop.